Follow your order

To track your order, please enter your tracking number in the box below and press the "Track" button.
This number is on your receipt and in the confirmation email you should have received.

We are here to help you Monday through Friday, 9:00am to 6:00pm.

Our online store remains fully operational and we are still accepting warranty claims. Please note that our customer service wait times are longer than usual during this time of constant change. We are experiencing delays to ensure the safety of our warehouse team, and orders are currently taking up to 10 days to leave our warehouse from the order date.

On hold — Order received (unpaid)
Treatment — Payment received (paid) and stock has been held; order is awaiting fulfillment in the warehouse.
Finished — Order filled and complete - shipment tracking included.
Canceled — Cancelled by our CS team or by the client.